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WHAT HAPPENS WHEN CLIENTS GET ANGRY AND HOW YOU CAN BEST MANAGE IT?

WHAT HAPPENS WHEN CLIENTS GET ANGRY AND HOW YOU CAN BEST MANAGE IT?

Mentoring
Niki Tudge Copyright 2015. An excerpt from People Training Skills for Pet Professionals – Your Essential Guide to Engaging, Educating and Empowering your Human Clients Anger can be an incredibly damaging force that can leave professional relationships floundering in its wake if it is not managed properly. Anger is a natural emotion that stems from...
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Please Spare The Rod When You Train Your Dog!

Please Spare The Rod When You Train Your Dog!

Mentoring
Have you ever asked yourself, “Why do we do what we do?” All animals, including humans, demonstrate certain behaviors because they are reinforced in some way. In many cases, this characteristic is essential to our survival and helps us secure the necessities of life, such as food, water, approval, and safety. Reinforcement for behaviors that...
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Differential Reinforcement An Alternative To Punishment!

Differential Reinforcement An Alternative To Punishment!

Pet Owners Ponderings
Understand how to use "Differential Reinforcement" rather than "Punishment". Differential Reinforcement is a critical and essential skill for Professional Pet Trainers. It is the alternative to using punishment when working with pets.  Rather than punish one behavior, we target and build an alternative, more appropriate behavior while withholding reinforcement from the current problematic behavior, thus...
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Choosing your Ethical Compass in Pet Training and Behavior Consulting

Choosing your Ethical Compass in Pet Training and Behavior Consulting

Mentoring
These are just a few points addressed in our new eBook, Choosing your Ethical Compass in Pet Training and Behavior Consulting. Defining Ethics vs. Morals According to the Business Dictionary (2018), ethics speak to “the basic concepts and fundamental principles of decent human conduct.” Merriam-Webster (2018) refers to ethics as “the principles of conduct governing an...
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Training  What and When

Training What and When

Mentoring
Training What and When Training is not an event, whereby an employee or client attends a training session one day and their boss expects the desired behavior (i.e. what has been trained and, hopefully, learned) the next. Training is actually a process. It begins before we even plan our first class or workshop and continues...
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How Have You Trained Your Dog To “Leave It?

How Have You Trained Your Dog To “Leave It?

Dog Trainers
Some trainers adamantly believe we should not teach a ‘leave it’ cue. While others believe it to be one of the key skills that a dog should learn. Why such strong opposing views regarding this cue? ”leave it” is a traditional obedience style cue, often given as a command, and with a “do as I...
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Helping Clients Get It Right! The Top Ten Skills and Knowledge Pieces They Must Know!

Helping Clients Get It Right! The Top Ten Skills and Knowledge Pieces They Must Know!

Mentoring
As professional dog trainers and behavior consultants, we know that training a dog requires a combination of knowledge and mechanical skills; after all, dog training is a hands-on project. We also recognize that there are several ways to train a dog, lots of different methods, and many conflicting and varied philosophies about how training should...
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Why Do Pet Professionals  Behave Cruelly Towards Pets

Why Do Pet Professionals Behave Cruelly Towards Pets

Mentoring
Introduction As a population, human beings are all unique. Each one of us is a combination of our own individual genetics and environment. We are shaped by how we filter stimuli and how we think. Our behavior is an output of our own individual experiences, assumptions and perceptions, which are affected and distorted by our...
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Ten Important Steps To Helping Your Dog Master “Leave It”

Ten Important Steps To Helping Your Dog Master “Leave It”

Dog Trainers Dog Walking
Whether it be something accidentally left on the floor, an item carelessly discarded by someone in the street, food left on a low table, or something on the kitchen counter; a person, an animal, another dog, or perhaps something toxic… Being able to ask a dog to leave something and for them to happily oblige,...
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Positive Training With Heart & Mind

Better Behavior Dog Walking The Two Feet Forward Blog
By Pat Blocker, Colorado Dog Walking Academy Instructor and Owner of Peaceful Paws A teacher who is attempting to teach without inspiring the pupil with a desire to learn is hammering on cold iron. – Horace Mann There is no greater satisfaction than loving what you do. One way for dog walkers to find even...
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Overcome Procrastination To Transform Your Dog Walking Business

Better Business Dog Walking The Two Feet Forward Blog
By Carolina Rocha, Brazil Dog Walking Academy Instructor and Owner of Pet Anjo You have a lot of ideas for your dog walking business. But at the end of a long day of walking you’re faced with a pile of plans and no action. Procrastination: We all do it. For most of us, the hardest...
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Time-Outs for Dogs: Down Time for Poor Behavior

Better Behavior Dog Walking
We know that reinforcing dog behavior we like is key to seeing more of it. Unfortunately, simply ignoring behavior we don’t care for isn’t always enough to make it go away, particularly when the target behavior is self-reinforcing. A dog doesn’t need a cookie from us to keep humping other dogs if humping works to...
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Dog Walkers: Fix Your Marketing!

Better Business Dog Walking The Two Feet Forward Blog
Running a dog walking business without proper marketing is like running an engine without oil. But running a car with the wrong kind of oil will get you into trouble, too, just as there’s no point spending time and money on marketing that doesn’t work. If you’re not satisfied with the results of your current marketing efforts,...
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Talk the Talk to Walk the Walk

Better Behavior Dog Walking The Two Feet Forward Blog
By Pat Blocker, Colorado Dog Walking Academy Instructor and Owner of Peaceful Paws It is quite possible that an animal has spoken to me and that I didn’t catch the remark because I wasn’t paying attention. –E.B. White, Charlotte’s Web “There’s an app for that.” It seems new social media and texting platforms emerge daily...
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Positive Methods Aren’t Just For Dogs

Better Business Dog Walking The Two Feet Forward Blog
A conversation with Erin Moore, Vancouver BC Dog Walking Academy Instructor and Owner of Pawsitive Connection Dog Training “I like dogs more than people” is one of the more common reasons dog pros list for choosing a canine career path. That’s understandable, says Dog Walking Academy Vancouver instructor Erin Moore. As she points out, spending...
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